Security Officers - Part Time weekends

Type

Part Time

Supervised By

Security Manager

Career Post Duration

Open Until Filled

General Responsibilities

The Security Officer’s overall duty is to monitor and safeguard the Museum's artwork, property, employees and visitors. Concurrent with ensuring a safe environment this position provides excellent internal and external customer service to visitors, and staff and other personnel.

 

Specific Responsibilities

  • Monitors video surveillance for any unusual activity, disruptions or unlawful activities
  • Performs regular interior and exterior foot patrols of the facility to ensure the environment is safe and secure and to discourage, unwanted or criminal behavior
  • Patrols the exterior grounds at scheduled and other times as needed
  • Patrols galleries at scheduled times and other times as needed;determines which floor has more visitors and focuses attention to those galleries
  • Controls the entrance and departure of employees, visitors and vehicles according to Daily Security Procedures and Protocols 
  • Meets and gives access to scheduled visitors who arrive at the Museum entrance before public hours and/or on days when the Museum is closed to the public  
  •  Is aware of items prohibited in the galleries (i.e. food, drink, backpacks) and directs visitors to the Visitor Services area for storage of these items
  • Prevents visitors from touching or handling artwork, sitting or leaning on platforms, pedestals, artwork, or plexi-glass covers 
  • Utilizes good judgement in evolving situations, always with a customer-focused mindset
  • Observers artwork and galleries in areas of responsibility for condition changes of any kind and promptly reports damages, and potentially harmful conditions (water leaks, condensation, etc.) to Facilities Maintenance 
  • Responds to emergency calls for assistance, provides first aid supplies and records details of visitor incidents on the Incident/Accident Report Form for the guest
  • Responds and investigate to all sounding alarms and uses the PA system to make necessary emergency public announcements; uses communication devices such PA system and two way radios in a clear and concise manner
  • Remains vigilant; constantly observes the work environment to ensure safety and compliance
  • At closing, verifies that no one is in the building; checks and locks all doors (interior and exterior), lowers the lobby gates and activates the alarm 
  • Is familiar and keeps current with the content of the Museum’s Emergency Disaster Plan and is prepared to deal with emergency situations 
  • Adheres to the Employee Handbook, safety and other organizational policies and participates in day-to-day decision making within these established policies and security procedures
  • Acts in a lawful manner while in defense of the Museum facility, staff and area of responsibility
  • Represents the Museum and strives to consistently provide excellent customer service to visitors, members and staff, handling the problems quickly, efficiently, and professionally
  • Attends and participates in staff meetings 
  • Other duties as assigned

Accountability


Part Time Weekends- 

Qualifications

  • Must be 18 years of age or older
  • High School Diploma; Associates or Bachelors Degree in related field preferred
  • Some training in security and/or safety is preferred
  • Working knowledge of integrated security and fire systems
  • Ability to quickly and clearly relay information and directions in high pressure situations
  • Excellent written and oral communication skills, problem solving, and  conflict resolution skills
  • Excellent customer and visitor service skills
  • Self-motivated professional with an ability to work effectively with a variety of personalities and maintain friendly and courteous relationships 
  • First-Aid and CPR certified

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job:

  • Stands and walks throughout the work day, including sitting and bending; reaches, lifts, carries, manipulates various materials, supplies and equipment; arranges furniture; climb ladders
  • Work is performed both indoors and outdoor
  • Lifting/Carrying/Pushing/Pulling: The ability to lift and carry weights that may exceed 20 pounds
  • Must be able to adapt and perform job requirements under stressful and time-sensitive conditions
  • Must be able to respond quickly when unforeseen changes occur
  • Must be able to function independently and productively and utilize time wisely
  • Must be in good general health 
  • Work requires continuous activity and with frequent interruptions
  •  Flexible schedule including weekends, some holidays and special events

Require Cover Letter

No